Experts in Airlines

After an airline industry career, serving as a corporate officer at major and specialty US airlines in finance, planning, marketing, services and IT roles, in 1993, Mann founded and since then has operated as the Principal of this airline and travel industry analysis and consulting firm, specializing in the identification, development and implementation of 'leapfrog' structural improvements to productivity, operations, process and distribution efficiency, resulting in improved client service perceptions and profitability. He has conducted more than one hundred and twenty client... Read more

Over three decades, Mike Wittenstein has successfully advised leaders and their teams during times of immense change. His robust story-driven process helps bring clarity to their stories, strategic plans, brands, reorganizations, customer experiences, and game plans. A serial innovator, Mike started one of the world's first digital agencies (GALILEO), customer experience practices (IBM), and a hybrid strategy/experience/story consultancy (Storyminers). He has advised leaders in specialty retail and healthcare, hospitality, professional services, associations, technology, and other... Read more