Michael Blumberg

I have known Michael for over 10 years as we both have worked in the Product Service space. Early on I understood the value Michael brings and have referred him as a resource to businesses I have worked with who need guidance in any aspect of their service operations. Completely professional, Michael always enhances my credibility with these referrals to my clients. I heartily recommend Michael and Blumberg Advisory Group for any entity looking to enhance their service operations.

Michael has a deep and well rounded knowledge of aftermarket services. AND he is quite adept at sharing that knowledge in a manner that creates an actionable plan. Consultants are many but finding someone that can work well within your world is a true asset. Michael is that asset.

Michael is tremendous asset to an organization looking to develop a Strategic Vision and Business Plan in the area of Reverse Logistics and Aftermarket Services. Michael is able to bring deep industry knowledge to the table that bridges any credibility gap that may exist between the exectutive ranks and the acceptance of a relevant and implementable business plan. I plan to hire Michael again in the future.

Michael and Blumberg Advisory Group have been our go to resources for market research studies, strategy development projects, and business benchmarking in reverse logistics, ewaste, and aftermarket technology support services. His work provided informaiton that has enabled understanding and increased focus on the critical factors for success. He and Blumberg Advisory Group have provided a wide range of talented resources to support a diverse set of projects from market research, strategy development, to operational benchmarking, and IT systems selection. For reverse logistics, ewaste, and aftermarket support services I recommmend Michael and Blumberg Advisory Group.

Michael has done work for our team in serveral areas, market analysis, strategy development, and educating our sales organization. At each stage he has not only brought forth his deep perspective on the aftermarket services industry but also demonstrated the flexibility to understand what the organization needs at any point in time.

I consider Michael an important person in my industry network because he is always finding new ways to bring people in the industry together.

We engaged Michael for his Blumberg's Benchmarks & Best Practices (B3) Program. The project was completed within our requested short window, was very professional fully meeting our expectations and came in under budget. The benchmark gave us industry comparisons which help understand our true strengths as well as expose blind spots we had in our performance. The exercise identified additional opportunities for improvement as well as validated and corrected some of our assumptions. The project helped prioritize actions that will support our growth plans over the coming years. Michael's background, market insight, industry database and professional and flexible work style all contributed to the success and positive experience we had.

I engaged Michael as an industry expert to help Flextronics map out or Aftermarket Services Strategy in 2009. Michael provided an indepth analysis of our capabilities as they existed and how these compared with our competitors.

Michael also provided insight and support in helping us to develop a go forward strategy that was eventually implemented and used for years into the future.

I believe Michael to truly be an expert in the aftermarket services space and his experience and insight into the industry is a valuable resource to any company looking to make inroads into this market.

Michael has suggested innovative ideas which had an immediate effect to the bottom line.

I asked Michael to help me organize a new project I was working on. His insight was extremely helpful and he was able to provide positive feedback that I never would have considered without his assistance. I consider his input to be invaluable in moving me forward to the next steps.

I would recommend Michael to anyone who has a business, especially if you find yourself "stuck in a rut" or "spinning your wheels". He will ask the hard questions and help you explore deeper to find useful solutions.

As Senior Marketing Manager for Flextronics Global Services I worked with Michael when he assisted us in formulating and implementing a strategic business growth plan within the Global High-Tech aftermarket services market. His insights and hands on approach were of great benefit to me in my role.

I have known and worked with Michael over the past five years on a variety of projects. He is exceptionally knowledgeable of the service delivery industry and I have called on his expertise on a number occasions. He provides an excellent insight and strategy to today's complex world of service delivery and logistics. I would recommend Michael to any firm who are in the process of developing their service delivery strategies and direction.

We hired Michael to help us develop sustainable Sales and Marketing processes and strategies and grow revenue. Though we've only been working together for a short time, we are already seeing results. We are happy with the progress made so far and look forward to a lasting relationship.