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MyCXData, Inc., helps businesses and governments capture actionable information from key points along the customer experience (CX) to accelerate growth, improve customer satisfaction, loyaty & service delivery, accelerate innovation and reduce operating costs.
We have found that while most organizations excel at communicating with their customers individual instances, the firms that make the entire customer experience a priority decrease customer acquisition and operational costs while increasing revenues and the pace of innovation.
I have been lucky enough throughout my career to have worked with some of the largest brands and companies in the world, scrappy start, governments, professional organizations and small to medium sized businesses Read more
A typical engagement is a one hour conference call with an agenda accepted by both parties. Additional work is scoped out based on need and budget.
We work primarily with early stage, growing brands, small to medium sized businesses and small to medium sized governments.
