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Richard is a process improvement leader with extensive results oriented experience in healthcare organizations focusing on the identification, design and implementation of strategies to respond to strategic and operational opportunities & threats.
In the past, Richard has served as the Vice President and Chief Operating Officer of Clini Tech Services, Inc., a multi hospital joint venture commercial laboratory that he was instrumental in starting. He engineered and architected the MAST (Management Accountability, Staffing & Service Tracker) and QlikLab business intelligence tools and the Lazarus Data Pump, a universal interface engine.
His expertise includes:
• Certified Lean Six Sigma Master Black Belt
• Post-merger Integration
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Laboratory Operational Audits & Improvement
• Staffing & Production Management
• Test Volumes Reconciliation (Billed Tests)
• Cost Analysis - Labor, Supplies, Other
• Information Systems - Capacity, Functionality & Support of Management
• Space Utilization & Process Flow
• Outreach (if applicable) & Customer Satisfaction
• Affiliated Computer Services, Inc. Dallas, TX
• Allegheny County Department of Human Services, Office of Behavioral Health Pittsburgh, PA
• Ancilla Health System South Bend, IN
• AO Eyewear USA Southbridge, MA
• Association of Public Health Laboratories Silver Spring, MD
• Barry Dunn Portland, ME
• Baystate Health Care System Springfield, MA
• Bronx Children’s Psychiatric Center Bronx, NY
• Burbank Hospital Fitchburg, MA
• California Department of Corrections Vacaville, CA
• Capital Healthcare System Trenton, NJ
• Catholic Medical Center Manchester, NH
• Centers For Disease Control Atlanta, GA
• Chi Laboratory Systems, Inc. Midway, UT
• Church Hospital Baltimore, MD
• Cincinnati Children's Hospital Medical Center Cincinnati, OH
• CliniTech Services, Inc. Worcester, MA
• Colaborate Tampa, FL
• Columbia Hospital for Women Washington, DC
• Commission on Mental Health Washington, DC
• Compass Group Cincinnati, OH
• Dade Behring, Inc. Deerfield, IL
• DaVita, Inc. Orlando & Fort Lauderdale, FL
• Day Kimball Hospital Putnam, CT
• Deaconess Nashoba Hospital Ayer, MA
• Deaconess Waltham Hospital Waltham, MA
• Elliot Hospital Manchester, NH
• Ellis Hospital Schenectady, NY
• Emerson Hospital Concord, MA
• ENT Billing Associates Worcester, MA
• Family Services of Central Massachusetts Worcester, MA
• FTI Healthcare Brentwood, TN
• FULD Medical Center Trenton, NJ
• Gerber Alley, Inc. Norcross, GA
• Glover Memorial Hospital Needham, MA
• Good Samaritan Hospital Baltimore, MA
• Harbor Hospital Baltimore, MD
• Health Alliance With Physicians, Inc. Leominster, MA
• Impart Group, Inc. Boston, MA
• Kaiser Permanente Redwood City, CA
• Katz & Associates, Inc. Southborough, MA
• Laboratory Corporation of America, Inc. Seattle, WA
• LabReach Consulting, Inc. Newburyport, MA
• Lemuel Shattuck Hospital Jamaica Plain, MA
• Leominster Hospital Leominster, MA
• Lowell General Hospital Lowell, MA
• Lucile Packard Children's Hospital Stanford, CA
• MA State Laboratory Institute Jamaica Plain, MA
• Management Resource Group, Inc. Southbury, CT
• Maryland General Hospital Baltimore, MD
• Massachusetts Department of Public Health Boston, MA
• Massachusetts Hospital School Canton, MA
• Medimetrix Group, Inc. Cleveland, OH
• MediLabs, Inc. Valley Cottage, NY
• Mercer Medical Center Trenton, NJ
• Mercy Medical Center Roseburg, OR
• Millennia III Westport, CT
• Ministry of Health Services Windhoek, Namibia (Africa)
• Mt. Ascutney Hospital Windsor, VT
• Namibia Institute of Pathology Windhoek, Namibia (Africa)
• Nesbitt Memorial Hospital Kingston, PA
• New England Baptist Hospital Boston, MA
• New England Deaconess Hospital Boston, MA
• Nichols Management Group, Inc. York, ME
• NYU Downtown Hospital New York, NY
• Oswego Hospital Oswego, NY
• Oxford Immunotec Marlborough, MA
• Park City Solutions, Inc. Midway, UT
• Pennant Laboratory WilkesBarre, PA
• Path Lab, Inc. Portsmouth, NH
• Polaris Capital Management, Inc. Boston, MA
• Private Health Care Systems, Inc. Waltham, MA
• Princeton Medical Center Princeton, NJ
• Public Health Resource Group Portland, ME
• Reynolds & Company New York, NY
• Safety Kleen, Inc. Chicago, IL
• Seacoast Laboratory Data Systems, Inc. Portsmouth, NH
• St. Joseph Community Hospital Mishawaka, IN
• St. Elizabeth's Hospital Washington, DC
• St. Joseph Regional Medical Center South Bend, IN
• St. Thomas Hospital Nashville, TN
• Stanford Medical Center Stanford, CA
• South Shore Hospital South Weymouth, MA
• Swedish Medical Center Seattle, WA
• Technical Assistance Collaborative, Inc. Boston, MA
• Tewksbury Hospital Tewksbury, MA
• Tiverton Consulting Group, Inc. Boston, MA
• UMASS Memorial Medical Center Worcester, MA
• UMDNJ Newark, NJ
• Union Memorial Hospital Baltimore, MD
• University of Texas Southwestern Medical Center Dallas, TX
• UTMB Health Care System, Inc. Houston, TX
• UTSW University of Texas Southwestern Dallas, TX
• VeriPath, Inc. Dallas, TX
• V.T. Regina & Associates Dedham, MA
• Westborough State Hospital Westborough, MA
• Western Massachusetts Hospital Westfield, MA
• Wilkes-Barre General Hospital Wilkes-Barre, PA
• Winchester Hospital Winchester, MA
• Wishard Health Services, Inc. Indianapolis, IN
• Wyoming Valley Health Care System, Inc. Wilkes-Barre, PA
