Stephanie Peterson

Stevie Peterson, CCMP, PMP, CBAP, PMI-ACP, ITIL Expert, CSM, PMI-PBA, LSSGB is an independent consultant, trainer, and speaker specializing in the areas of organizational change management, program management, ITIL (IT service management) and process design / improvement.

Through the integration of several best practice frameworks, Stevie helps organizations move forward via consultation, assessment, and customized, practical interventions.

Stevie holds undergraduate degrees in Sociology and Psychology from the University of Minnesota, a Master’s degree in Human Resource Development from the University of St. Thomas, Minnesota, and a concentrated Master's degree in Program Management and Leadership from the Daniels College of Business, Read more

Stevie Peterson, CCMP, PMP, CBAP, PMI-ACP, ITIL Expert, CSM, PMI-PBA, LSSGB is an independent consultant, trainer, and speaker specializing in the areas of organizational change management, program management, ITIL (IT service management) and process design / improvement.

Through the integration of several best practice frameworks, Stevie helps organizations move forward via consultation, assessment, and customized, practical interventions.

Stevie holds undergraduate degrees in Sociology and Psychology from the University of Minnesota, a Master’s degree in Human Resource Development from the University of St. Thomas, Minnesota, and a concentrated Master's degree in Program Management and Leadership from the Daniels College of Business, Denver, Colorado. In addition, Stevie holds the PMP (Project Management Professional), PMI-ACP (Agile Certified Practitioner), and PMI-PBA (Professional in Business Analysis) designations from the Project Management Institute, and CBAP (Certified Business Analysis Professional) designation from the International Institute of Business Analysis. She also holds the ITIL (V2) Manager’s (Master’s) certificate, marked with Distinction and is an ITIL (V3) "Expert." She has earned a Green Belt in 6 Sigma and is a Certified ScrumMaster.

Prior to becoming an independent consultant and trainer, Stevie was employed at US Bank as VP – Process & Controls where she had responsibility for IT-wide Process Improvements, Strategy Development & Implementation, along with related functions. During her previous tenure at Qwest Communications, Stevie built and led a full service PMO accountable for the implementation of 2.3B in contract revenue through almost 200 project managers and 1400 projects.

Specialties: Organizational Change; Service Management (ITIL), Strategy Development and Implementation; Strategic Alignment; Program Management; Curriculum Development; Training and Evaluation

A client is typically looking to solve a business problem or would like to seize an opportunity. I help them articulate the current state situation along with  impacts and success measures. I then integrate several best practice frameworks and leverage my experience to architect a practical and cost-effective roadmap to facilitate getting "there" from "here." Those change strategies are then tactically planned. I coach and mentor internal personnel so as to build internal capability. Organizational readiness assessments and related org change plans are executed in parallel with change strategies.

Most work is subcontracted so client names are confidential. Have worked in global organizations 65,000+ personnel to small gov't and private organizations of 130 personnel or less. Industries include: Health care, finance, manufacturing, government, and retail.

Most work is subcontracted so client names are confidential. Have worked in global organizations 65,000+ personnel to small gov't and private organizations of 130 personnel or less. Industries include: Health care, finance, manufacturing, government, and retail.